Revolutionizing Ordering for Sports & Entertainment

Sports and entertainment venues needed a way to streamline and modernize their ordering systems across various platforms. We created a fully integrated mobile and kiosk ordering suite that connects multiple devices, payment methods, and loyalty programs for seamless operations.

  • Client Type

    Enterprise

  • Headquarters

    California, USA

  • Industry

    Sports & Entertainment

  • Market Reach

    Global

  • Features
    • Mobile Ordering
    • Integrated Kiosk
    • Payments
    • Real-Time Ordering
    • Facial Recognition
    • POS Integrations
    • Delivery Management
    • ERP Integrations
    • Loyalty Integrations
  • Data Infrastructure

    Cloud

  • Learn more

Overview

A cutting-edge mobile and kiosk ordering system tailored for sports and entertainment venues, enabling faster, more efficient service.

This comprehensive system includes mobile ordering, back-of-house kitchen management, delivery logistics, and order throttling. The suite integrates kiosks, order-taker tablets, facial recognition devices, payment systems, and mobile devices, allowing venues to offer a seamless customer experience. With integrations to leading point-of-sale systems such as Simphony Micros, NCR, and Square, as well as loyalty programs like Fan Maker and Venuetize, we ensured smooth operations and enhanced customer satisfaction across major league baseball stadiums, NFL stadiums, NBA arenas, MLS venues, and concert venues nationwide.

The Challenge

Sports and entertainment venues face high-volume customer demands during games and events, requiring fast and efficient ordering systems that integrate with a variety of platforms. With different venues using multiple point-of-sale systems, loyalty programs, and kitchen management tools, the challenge was to create a unified solution that could streamline ordering, reduce wait times, and manage the high traffic typical in large venues. The system needed to work seamlessly across multiple hardware devices and ensure fast, reliable transactions at scale, without causing bottlenecks in service.

  • High-volume demand
  • Diverse point-of-sale and loyalty systems
  • Multiple hardware devices
  • Real-time kitchen and delivery management
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What We Achieved

The solution revolutionized how sports and entertainment venues manage their orders. The integrated system has been deployed across various venues, from MLB stadiums to NFL and NBA arenas, improving service speed, customer satisfaction, and overall efficiency.

With mobile ordering, kitchen management, delivery, and integration into numerous POS systems and loyalty programs, the platform helped reduce operational friction while increasing revenue. Venues now benefit from smoother order processing, better inventory management, and enhanced customer loyalty, allowing them to scale effortlessly for high-demand events.

35%

Reduction in ordering time during peak events

20%

Increase in average order value across all venues

100+

Major sports and entertainment venues globally

Ready to get started?

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